Battery Life Issues (iPad)

Question

Why is the iPad battery not holding its charge?

Answer

1. Perform a hard reset on the iPad. First, go to this link: http://www.myipadfix.com/power/charging and follow the steps given. Timing is important!
2. Test again by connecting the iPad to the charging cable and let charge for at least 15 minutes.
3. If battery health still seems sub-optimal, send a support ticket to [e-mail] to arrange for next steps, which may include further diagnostics.